Your customers can look forward with confidence to working with you
Addressed to John Bowmeister from Bouwmeister Inc., previously Botiki
I am writing to tell you, and every would-be customer of Bo-Tiki, just how great your products are and how great you were to deal with.
To begin, I’ve included some pictures of what I’ve built. I’m still doing some lighting effects, but what you see I was able to build myself with the products you sell, the instruction video on your website, and your phone advice. We are very, very happy with the result, and our friends who came for the “opening” of the tiki were just delighted and amazed.
The products you sell, and the help you provided, was all an amateur like myself needed to build something great in my backyard.
Now, I’d like to turn to how great you were to deal with. John, I want you to know how very grateful I am for your honesty, your patience and your encouragement. Part of the enjoyment of building this backyard beauty was the pleasure of dealing with you. And not just once, but several times, as my plans expanded. A friendly, helpful, encouraging vendor like you just made my project that much more fun, and the result that much more satisfying.
Though I’m no expert, I’ve built many things in my backyard. I’ve dealt with many vendors, from giants like Home Depot to family businesses like yours. Truly I tell you, and it is my pleasure to tell others, that your customers can look forward with confidence to working with you, and buying from you.
I’d be more than happy to expand on any of this, for many of your customers.
Kindest personal regards, Mr. Joel K.
Bouwmeister (previously Botiki)